JLT Mart

Terms and Conditions


We are jltmart.com and we look forward to the opportunity to act as your travel search engine for your travel needs. These terms and conditions (the “Agreement”) describe what you are legally entitled to expect from us when you search or make reservation on travel related services through us, in addition to your obligations as a customer. The terms “we”, “us” and “our” refer to JLT Mart. The term “you” refers to the customer visiting our website, booking a reservation through us.

Our Agreement With You

Services and Suppliers

We provide a variety of travel related from different suppliers and service providers (“Suppliers”). Each Supplier has its own terms and condition that are applicable to your particular arrangements in addition to our general terms and conditions, and you should make sure you understand them. Certain software and content found on our website are owned or licensed by us or our Suppliers, your use of which may be subject to further conditions. Our website, which is referred throughout this Agreement, can be found at www.jltmart.com.

JLT Mart is acting as intermediary or a “Travel Website” for services that are not directly supplied by us (e.g., air carriage and ground transportation, hotel accommodations, flights, meals, tours, cruises, etc.). We are not a co-vendor of such products and services. You will be entering into a separate contract with such Suppliers in connection with such products and services.

Please note that jltmart.com is not a flight or hotel/accommodation booking website. We are not selling travel products or services, such as airline tickets, accommodation / hotel rooms, etc.

Cancellations and Changes

Your contract with your Suppliers may allow them to cancel or amend bookings. Subject to the Supplier’s terms and conditions, you will then have the choice of accepting the change of arrangements, accepting an offer of alternative travel arrangements if one is made available by the Supplier, or canceling your booked arrangements and receiving any applicable refunds. We do not guaranty that any refunds will apply.

If You Have A Complaint

If you have a problem during your travel, please inform the relevant Supplier (e.g. your hotel) immediately.

Use of our Services and Website

You agree you will only use our website or services to make legitimate search or reservations and shall not make speculative, false or fraudulent reservations or reservations in anticipation of demand. You will only use our website and services in compliance with applicable law.

Our website may contain links to third party websites that we provide only as a convenience to you. You should take precautions to ensure that whatever links you access are free of viruses, worms, trojan horses or other destructive mechanisms The existence of these links does not imply that we endorse such websites or any included content. We are not responsible for such websites or content or any data privacy practices of such websites.


We reserve the right at any time to modify this Agreement without prior notice to you. Please refer to our website at www.jltmart.com from time to time to review the most current version of the Agreement. Your continued access or use of our website or services signifies your acceptance of the modifications to the Agreement. You may not assign your rights or obligations under this Agreement to any third party. We may terminate this Agreement at any time for any reason, and such termination shall not affect any right to relief to which we are entitled at law or in equity

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